CUSTOMER SERVICE

Say Yes To The Dress offers a beautiful collection of wedding jewelry, hair accessories, bridal shoes and lingerie. All items are handpicked with love and carefully selected to exceed your expectations.

Style advice
Detailed information on materials, design, size specifications etc. can be found in the product description. However, if you are not sure about a certain item, you can always ask for our (style) advice. We are happy to help with any questions you may have regarding wearing ability, durability, sizes and product style.

Customer feedback
We love hearing back from our customers! Not only when you are satisfied with your purchase but also when we didn’t meet your expectations. Let us know how we can improve our service. We are also very active on Facebook and Instagram. Join us on social media to hear first about new products, special offers and to read reviews from other customers.

Ordering
Orders can be placed 24/7 in our online shop and are generally shipped within 3 working days. Our shoes are expedited from an external location, so should you have ordered multiple items, your shoes will be shipped separately. If for any reason an item is not in stock, we will inform you on the expected delivery date. Once your order is shipped, you will receive a notification with a Track & Trace code.

Contact
If you have questions regarding our products, orders and shipment, or if you are in need of styling advice, you can contact us by e-mail on info@sayyestothedress.com. If your question is regarding an order please mention your order number in the e-mail. We usually respond to your message within one working day.